How can I return or exchange an item purchased from Tide & Tan?

At Tide & Tan, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow these steps to ensure a smooth process.

Step 1: Contact Us

Email us at [e-mail] within 14 days of receiving your order to initiate the return or exchange process.

Step 2: Prepare the Item

Ensure the item is unused, unworn, unwashed, and in its original condition with all tags attached.

Step 3: Return Shipping

You will be responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Step 4: Processing Your Return or Exchange

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your return. If approved, a refund will be processed to your original method of payment within 10 business days.

Important Information

Please note that sale items, gift cards, and items marked as final sale are not eligible for returns or exchanges. For any further questions or assistance, feel free to contact us at [e-mail].