How can I update or cancel my order after it has been placed on Tide & Tan?

If you need to update or cancel your order after placing it on Tide & Tan, it's important to act quickly to ensure a smooth process. This guide explains how to request changes or cancellations and what to expect.

Contact Customer Service Quickly

To update or cancel an order, please contact our customer service team as soon as possible by emailing [e-mail] and include your order number along with the specific changes you want to make. Because we process orders quickly to provide fast shipping, we recommend reaching out within one hour of placing your order.

Order Dispatch and Limitations

Once an order has been dispatched, it cannot be modified or canceled. If you miss the one-hour window, your order will already be in transit and changes are no longer possible.

Returning Items After Delivery

If you cannot cancel your order, you may return items following our Return Policy. Please visit our website or contact customer service to learn more about the return process and eligibility.

Need Further Assistance?

Our customer service team is here to help you with any questions or concerns to ensure you have a seamless shopping experience with Tide & Tan. Reach out anytime at [e-mail].